Privacy Policy

Effective Date: 15 September 2025
Last Updated: 15 September 2025

At Mikajam, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or purchase our products.

1. Information We Collect

When you interact with us, we may collect the following types of information:

• Personal information you provide (such as your name, email address, shipping/billing address, phone number, and payment details when placing an order).
• Account information if you choose to create an account with us.
• Technical information such as your IP address, browser type, and cookies when you browse our site.
• Communication details if you contact us by email or through our website forms.

2. How We Use Your Information

We use your information to:

• Process and deliver your orders.
• Communicate with you about your order, delivery, or any issues.
• Provide customer service and respond to your enquiries.
• Improve our website, services, and product offerings.
• Send you marketing emails (only if you have given consent).
   

3. Sharing Your Information

We respect your privacy and will never sell your personal information. 

We may share your information only with:

• Trusted third-party service providers (such as payment processors, delivery companies, or IT support) who help us run our business.
• Legal authorities if required by law.
   

4. Cookies

Our website uses cookies to improve your browsing experience. Cookies are small files that remember your preferences and help us understand how visitors use our site. You can disable cookies through your browser settings, but some parts of the website may not function properly.

5. Data Security

We take appropriate measures to protect your personal information against loss, theft, or misuse. However, please note that no online transmission is 100% secure.

6. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request corrections if your data is inaccurate.
• Ask us to delete your personal data (subject to legal requirements).
• Withdraw consent for marketing at any time.
   

To exercise these rights, please contact us directly at Info@mikajam.com.

7. Children’s Privacy

Our products are for parents and caregivers, not children directly. We do not knowingly collect personal data from children under 16.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the “Last Updated” date.

9. Contact Us

If you have any questions about this Privacy Policy or how we use your data, please contact us:
📧 Email: Info@mikajam.com